She kept me informed and was available to answer my questions all the way to closing.
He passed away right before the sale was completed so Donna had to quickly pivot to working with me (out of state). She was always very helpful, supportive, and professional in her communication throughout this process.
! which was something that probably should have been addressed by the sellers agent, but as I said, Donna went above and beyond.
She was able to provide us information about the local area, the specific real estate processes in Virginia, potential means of optimizing our saving potential, and local contractors and specialists for the various projects we planned for the property. She also coordinated all additional inspections we requested through local companies and served as our primary point of contact with our mortgage lender, allowing us to focus on selling our other home and moving across the country. Lastly, she assisted us with our move, providing information on the best pet-friendly hotels in the area and helping arrange for our new home to be cleaned and made move-in ready as soon as possible after closing and before our household goods arrive. Following the closing, she continued to make herself available for information and advice as we learned about the area and our new home. I would highly recommend Donna to anyone seeking a professional, personable, and responsive real estate agent.
48 hours to a contract which met all our expectations! She also took the time to understand our family dynamics and worked showings around that schedule. I have already recommended her and the Berkshire-Hathaway team to others. Exceptional team.